LaBante London (LaBante Limited)
Last updated: 10 November 2026
We want you to love your LaBante piece. If it is not right for you, here is how returns work.
Returns on full-price items
- You have 30 days from the day you receive your order to return full-price items for a refund.
- Items must be unused, with the swing tags, dust bag and original packaging.
- Return postage is paid by you. We recommend a tracked service, because we cannot refund a parcel that does not reach us.
Sale items
- Within 14 days of receiving your order, you can return sale items for a refund. This is your legal right to cancel an online order.
- From day 15 to day 30, sale items can be exchanged or returned for store credit.
- Return postage is paid by you.
Exchanges
You can exchange any unused item within 30 days of receiving your order, for a different colour, style or size, subject to stock.
Christmas returns
Orders placed between 20 November and 24 December can be returned or exchanged until 31 January of the following year, under the same conditions.
How to return
- Email info@labante.co.uk with your order number and the items you are returning.
- We will reply with the return address and instructions.
- Pack the item in its dust bag and original packaging, and send it with a tracked service.
Refunds
- Once we receive and check your return, we refund you within 14 days, to the payment method you used.
- If you return items within 14 days of receiving your order, we also refund the standard delivery charge you paid.
- We cannot refund customs duties or import taxes on orders outside the UK.
Faulty items
Every LaBante piece comes with a one-year warranty against defects in materials and workmanship. If your item is faulty, email info@labante.co.uk with your order number and a photo. We will repair, replace or refund it, and cover the return postage.
This policy does not affect your statutory rights.
Contact
info@labante.co.uk
LaBante, 27 Abercorn Place, Suite 1, London NW8 9DX, United Kingdom
