1. Please take care when unpacking your handbag. Open the packaging carefully to avoid damaging the bag and please don’t rip or tear paper packaging off handbag.
  2. Please store your handbag in its own protective LaBante London dust bag. When not in use, please keep your bag stuffed with clean paper or an old clean t-shirt as this will help to retain the shape. Do not stack handbags on top of one another.
  3. Please store your handbag in a cool dry place away from direct sunlight or humidity.
  4. Please avoid hanging your bag by its straps. This might put pressure on its strap connectors and can wear out its seams prematurely.
  5. Please do not folding and stack something on top your bag.
  6. The vegan material is intended to replace real leather as such please treat it with the same care as real leather and it will last you longer.


  1.  You may clean stains and dirt from you bag using a soft damp cloth, if heavily soiled you may use a mild detergent but always ensure you wipe dry a microfibre cloth is ideal.  Avoid soaking in water, harsh chemicals and abrasive cloths, as this can result in damage and reduce the life of your bag.
  2. Care should be taken with your bag getting wet, too much rain or water can ruin the material. You should always allow the handbags to air dry. You should never use a hair-dryer to dry the bags; heat damages the material.
  3. Most of the vegan leather smell will dissipate with time, but to remove them quickly, you may try air drying.


  1. If your bag is damaged or defective please contact the seller that you have purchased the LaBante London bag from they will ensure to credit this for you.
  2. If you have purchased your bag from our website please do write an email to and we will help fix this for you depending on the individual situation and circumstances.