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Shipping & Returns

Delivery & Returns

UK Shipping

 
Standard Shipping = Royal Mail Tracked 48 hours
 
Next Day Shipping £5.99 – Order must be placed before 1pm
to qualify for Next Day (Mon – Thurs)
 
 Europe Standard Shipping
 
Starting January 1st 2021 normal services are expected from UK to Europe- We are delivering duties paid for orders under £140 and duties unpaid for orders over £140, if you are ordering multiple items then it might be better to break up the order into two with both being under £140 so that we can help take care of the import duties on your behalf. 
Delivery takes 3 to 10 working days depending on carrier chosen.
(see shipping rates on checkout) 
 
 US & Canada Standard Shipping
 5 - 8 working days
(see shipping rates on checkout)
Delivered duties unpaid
 
International Shipping (Rest of the World)
6 to 8 working days
 (see shipping rates on checkout)
Delivered duties unpaid
 
Australia & Rest of World Standard Shipping
6 to 10 working days
(see shipping rates on checkout)
Delivered duties unpaid
  
Please note :
**For shipments outside of the EC, please note that the below shipping rates are not inclusive of any customs or
import duties that could be levied when the package reaches your destination country. 
 

How to Return an Item

We want you to love your order, however if you are not completely satisfied with it, let us know and we will be happy to help. Please email info@labante.co.uk

Extended Returns for Christmas: Please exchange or return by 20th January 2022 for orders starting from 1st December 2021:  Please note that items purchased under sale or black friday discounts may be exchanged only as all sales are final.
All returns and exchanges must be informed within 14 days of receiving your order. You will then have another 14 days to send the items back to us. All exchanges must be made within 30 days of receiving your orders. Sale items are not available for returns or refunds however exchange or store credit is available. 

Please ensure swing tags, dust bag and original plastic packaging is included to ensure bag is protected. 

Once the return has been received and approved, you will receive your refund via the same means used to make your purchase. If tags are removed or item is returned without original packaging we will not be able to process a refund as it would have to be quarantined. Goods once quarantined cannot be sent back to you. 

Once the return has been received and approved, you will receive your refund via the same means used to make your purchase.
We offer a full refund (excluding any shipping cost and duties) on your order if you return it back to us within 14 days of your receipt.
Please note that we cannot refund any customs and import fees.  
  

    UK    

 Send an email to info@labante.co.uk to advise that you have posted out your item along with a tracking number.

 We suggest you retain proof of postage when making return.

 

  International Orders (US & ROW)

Send an email to info@labante.co.uk to advise that you have posted out your item along with a tracking number.

Please note returns and exchanges will be at the customers expense.

We suggest you retain proof of tracked postage when making an International Return

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