Delivery & Returns


UK Shipping
FREE on orders over £80
£4.95 on orders under £80
(2 working days)
Next Day Shipping – Order must be placed before 1pm
to qualify for Next Day (Mon – Thurs)
 Europe Standard Shipping
FREE on orders over €130
3 to 5 working days
 US Standard Shipping
(see shipping rates on checkout)
 2 to 4 working days
Delivered duties unpaid
International Shipping (Rest of the World)
6 to 10 working days
 (see shipping rates on checkout)
Delivered duties unpaid
Australia & Canada Standard Shipping
3 to 6 working days
(see shipping rates on checkout)
Delivered duties unpaid
Please note :
**For shipments outside of the EC, please note that the below shipping rates are not inclusive of any customs or
import duties that could be levied when the package reaches your destination country.
Therefore all charge will be the customers' responsibility

How to Return an Item

We want you to love your order, however if you are not completely satisfied with it, let us know and we will be happy to help. 

All returns or exchanges must be made within 21 days of receiving your order.
Please ensure swing tags, dust bag and original plastic packaging is included to ensure bag is protected. If tags are removed or item is returned without original packaging a charge of £10 will be made to the customer as a processing fee.
Once the return has been received and approved, you will receive your refund via the same means used to make your purchase.
We offer a full refund (excluding any shipping cost and duties) on your order if you return it back to us within 21 days of your receipt.
Please note that we cannot refund any customs and import fees.  


For orders over £80

Send an email to requesting for a FREE Returns Label
We suggest to retain proof of postage when making return


For orders under £80

Send an email to that you have posted out your item along with a tracking number.

 We suggest to retain proof of postage when making return.


  International Orders (US & ROW)

We currently do not offer FREE returns postage for International Orders , please note returns and exchanges will be at the customers expense.
We suggest to retain proof of tracked postage when making an International Return