Delivery & Returns

UK Shipping
FREE on all UK orders
(2 working days)
Next Day Shipping £5.99– Order must be placed before 1pm
to qualify for Next Day (Mon – Thurs)
 Europe Standard Shipping
3 to 5 working days
(see shipping rates on checkout)
 US Standard Shipping
(see shipping rates on checkout)
 5 working days
Delivered duties unpaid
International Shipping (Rest of the World)
6 to 10 working days
 (see shipping rates on checkout)
Delivered duties unpaid
Australia & Canada Standard Shipping
6 to 10 working days
(see shipping rates on checkout)
Delivered duties unpaid
Please note :
**For shipments outside of the EC, please note that the below shipping rates are not inclusive of any customs or
import duties that could be levied when the package reaches your destination country.
Therefore all charge will be the customers' responsibility

How to Return an Item

We want you to love your order, however if you are not completely satisfied with it, let us know and we will be happy to help. 

All returns or exchanges must be made within 14 days of receiving your order.
Please ensure swing tags, dust bag and original plastic packaging is included to ensure bag is protected. If tags are removed or item is returned without original packaging we will not be able to process a refund as it would have to be quarantined. Goods once quarantined cannot be sent back to you. 

Once the return has been received and approved, you will receive your refund via the same means used to make your purchase.
We offer a full refund (excluding any shipping cost and duties) on your order if you return it back to us within 14 days of your receipt.
Please note that we cannot refund any customs and import fees.  



Send an email to to advise that you have posted out your item along with a tracking number.

 We suggest you retain proof of postage when making return.


  International Orders (US & ROW)

 Please note returns and exchanges will be at the customers expense.
We suggest you retain proof of tracked postage when making an International Return